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Frequently Asked Questions

Frequently Asked Questions

Maintenance

We will paint, clean/replace carpet, clean and fix items on a need-to-be basis.

Yes, we offer on-site maintenance to our residents.

Either place a request on the resident portal or call/email the office.

24 hour emergency service and all other work orders are completed within 2 business days unless a contractor is needed.

No, you do not need to be present for our service technician to perform work.

We don’t offer lock out service after hours, but if we are open we will give out a key with a valid I.D.

Yes, as long as it's returned to us in its original state.

Amenities

Our community offers a 24-hour fitness center, pool, dog park, car wash, and Resident Rewards Program among some of the amenities available to residents.

Yes, off-street parking is available on a first come first serve basis.

Pet rent is $25 per month for one pet or $50 per month for two pets. There is also a one time fee of $300 for one pet or $500 for two pets.

Our community provides stainless steel appliances including a refrigerator, stove, dishwasher, and microwave as well as a garbage disposal.

No, our community does not offer furnished apartments at this time.

Yes we do. For a 7 month lease there is a short-term fee of $100 per month.

Yes, we can hold onto a package for two weeks and if it is under 25 lbs.

Admin

Appointments are preferred but walk-ins are welcome too.

Usually within 24 hours if all documentation is provided.

To apply it's $75 per person and at move in day there is a $200 admin fee and whatever the rental amount is.

You can pay online through the resident portal, with check, or WIPS program.

Water/sewer, trash, damage waiver and security deposit waiver are part of the monthly fee.

Contact Teco for electric services.

You can use Frontier or Spectrum.

Guests cannot stay longer than two weeks.

No, subletting is not allowed.

It depends upon what term option was chosen when signing your lease.

Location/Directions

Yes, there are multiple bus stops outside of our community along 40th Street and Busch Boulevard.

The Arbor Walk Apartments is near USF, Busch Gardens, Adventure Island, University Mall, and has quick freeway access.

The Arbor Walk Apartments is part of the Hillsborough District.

You can arrive at The Arbor Walk Apartments via I-275 and taking the Busch Blvd exit.

Didn't find an answer?

Our team is always ready to answer your questions.